Practice Management

Business of Medicine

Vote of Confidence: Hospital Consumer Comfort in the Era of COVID-19

While COVID-19 caused many to shy away from in-person visits with a healthcare provider, a Healthgrades study published in May notes that consumer confidence is on the upswing. The COVID-19 Patient Confidence Study, a weekly...


How Much Does It Cost?

More patients signing up for high-deductible healthcare plans calls for increased cost transparency and a common cost language.


Coding for Virtual Visits

New CMS rules and waivers expanding the use of telemedicine in response to the COVID-19 pandemic have left providers with questions about coding and billing.


Case Studies: Direct Primary Care Pioneers

Direct primary care (DPC) offers physicians and patients an alternative to fee-for-service care involving third-party payers. Two physicians who have been immersed in DPC for years say it has allowed them to get back to the basics of medicine — and that patients’ response proves it is a force to be reckoned with.


Concierge Medicine: Failure to Launch?

Despite decades of availability to patients, concierge medicine is still not widespread. Why is that?


Don’t Forget the Family When Recruiting

If you want top talent, you need to woo the family too.


Patient Access to Digital Medical Records

The AMA’s Patient Records Electronic Access Playbook helps healthcare facilities navigate patient access to medical records while maintaining HIPAA compliance.


Texting: A Preferred Communication Method

A recent survey revealed 70% of people prefer to schedule appointments via text.


Business of Medicine

Practice Promotion 101

It’s a given that physicians enter their chosen careers to pursue the practice of medicine. However, in the current landscape of healthcare, clinicians — especially those in private practice — must also be skilled businesspeople to stay competitive.

Several...


The Use of Medical Credit Cards

Practices may benefit from accepting medical credit cards, but patients who use them can experience drawbacks.